TERMS & CONDITIONS

Pricing: All rates quoted are for double or single occupancy. Prices are quoted in Australian dollars and are inclusive of a 10% Goods and Services Tax. Payment information here

Check-In: Rooms cannot be guaranteed for occupancy prior to 2.00pm, unless pre-registered from the night before.

Check-Out: Rooms are required to be vacated by 12.00 noon. Late check-out fees may apply to check-out after 12.00 noon.

Cancellation Policy: A 100% cancellation fee will be incurred if a cancellation or part thereof is cancelled within 14 days prior to arrival. When staying in a Beach Villa, Beach House or any of the Penthouses any cancellations received within 30 days will incur 100% cancellation fees. Special cancellation conditions apply during the Festive Season from 21 December 2013 to 05 January 2014 (inclusive).

Special Conditions: Special rates and cancellation and payment conditions apply during the Festive Season from 21 December 2013 to 05 January 2014 (inclusive). A 1-night deposit is required at time of booking. Cancellations received within 60 days of arrival during Festive Season will incur a cancellation fee of 100% of accommodation. No cancellation fees will apply for individual bookings if cancellation is received in writing 61 days prior to arrival.

Deposits: If a deposit, authority to charge credit card, or accommodation guarantee is not received within 14 days of any reservation, Hayman reserves the right to cancel the booking. A minimum deposit of 1 night’s accommodation is required at time of reservation for all booking during Festive Season from 21 December 2013 to 05 January 2014 (inclusive).

Credit Card Surcharge: All rates listed are for payments by cash. A 1.5% surcharge applies for all credit card transactions. EFTPOS facilities are available however limits apply. Credit Card Surcharge is subject to change any time without notice.

Credit Card Authorisation: A credit card pre-authorisation of all nightly accommodation, applicable transfer charges and AU$250 per room per day will be processed against the nominated credit card upon check-in.